We take pride in our ability to provide our customers with timely, reliable, and accurate access to inventory levels. We are continuously improving our technology and customer portal to do so. We have implemented barcode scanning at various stages of material movement, and can quickly locate material for shipment. We can release your material by first-in/first-out, by heat number, or by part number.
Do you provide value-add services?Graham2020-10-22T19:01:38+00:00
At BL Duke River Terminal, we are constantly innovating and looking for ways to improve our customers experience and our service offering. If there is a service that you would like us to provide that is not part of our current offing, we encourage you to inquire with your sales representative.
Do you provide salvage services?Graham2020-10-22T19:02:21+00:00
We work with third party salvage companies in the area or any company that our clients require to perform salvage services on materials. For metal products, we can offer our scrap services and provide on-site weigh ticket and payment from our parent company BL Duke.
What type of railcars do you have experience handling?Graham2020-10-22T19:03:04+00:00
We have experience with various bulk commodities, structural steel products, steel and aluminum finished goods, palletized materials, project cargo, and heavy equipment. If you have a commodity not listed here, please inquire.
What is your river mile location and depth of pool?Graham2020-10-22T19:04:31+00:00
A back-haul implies the return trip made by a truck after delivering a load to a specified destination. The ideal back-haul would have a return shipment which can result in significant freight cost savings. For more information on how you can take advantage of our back-haul program, please contact your sales representative.
How do I obtain access to customer portal?Graham2020-10-22T19:09:09+00:00